Hacker breaches Tile’s internal systems, compromises customer data
- A hacker breached Tile’s customer support platform using the credentials of a former employee.
- The hacker gained access to internal tools and customer data, such as names, addresses, emails, and phone numbers.
- Tile confirmed the breach but assured that sensitive data like credit card numbers, passwords, and location data were not accessed.
A hacker has successfully breached the internal systems of Tile, a company known for its location-tracking devices, and stolen sensitive customer information. As reported by 404 Media, the stolen data includes customer names, physical addresses, email addresses, and phone numbers. Notably, the hacker did not obtain the locations of Tile devices, which are used to track items like keys and wallets.
The hacker reportedly accessed the system using login credentials believed to belong to a former Tile employee. Screenshots provided by the hacker show access to various internal tools, including those for transferring Tile tracker ownership, creating admin accounts, and sending notifications to Tile users. The hacker also mentioned that they demanded a ransom from Tile, which went unanswered.
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