Google apologizes after passwords disappear for 18 hours

• An outage on July 24 caused Chrome’s integrated password manager to malfunction for over 18 hours, affecting millions of Windows users globally.
• The issue was limited to the M127 version of Chrome for Windows.
• Google provided an interim workaround before releasing a complete fix, which requires users to restart their browsers.

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Google Chrome is one of the most popular browsers, with people across the world using it and, as a result, also relying on its integrated password manager. However, an outage that began on July 24 caused user credentials on the password manager to disappear for 18 hours. This wasn’t a localized incident either — it affected Windows users globally, leading to widespread frustration. The outage, however, doesn’t seem to have impacted Chrome OS or macOS users.

The Mountain View tech giant finally fixed the bug that caused the outage and issued an apology to affected users (via Forbes). The problem, according to Google, was limited to the M127 version of Chrome for Windows, which is, in fact, one of the latest stable releases.

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